CentraState Healthcare System

ED Patient Care Navigator

Posted Date 4 weeks ago(11/11/2021 8:13 AM)
Position Type
Regular Full-Time
CentraState Medical Center
Flexibility Required
Work Schedule


CentraState Helathcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd largest employer in Monmouth County, CentraState Healthcare System continues to live up to its reputation of being a truly great place to work recently designated a Great Place to Work-Certified™ company.


The Emergency Department Care Coordinator (EDCC) works in collaboration with the Emergency Department Physicians, mid-level providers, nurses and appropriate departmental managers/directors.  The core purpose of the EDCC is to work to connect ED treated and released patients to CentraState Medical Center outpatient services, programs and PCP providers.


  • Works with the ED team to collaboratively formulate appropriate and realistic discharge plans
  • Uses knowledge of current information on CentraState’s ambulatory and out-patient resources and refers patients to the resources needed to prevent ED visits and hospital admissions
  • Understands other community agencies and works with these agencies to identify potential resources for resolving patient's, psychosocial, financial, transportations or barriers to accessing ambulatory and out-patient care
  • Communicate with insurance representatives to enable financial coverage of post-acute services



Associates Degree preferred



Experience in Population Care Coordination, management of transitions in care and ambulatory follow up care preferred

Experience with medical terminology

Experience with payers including Medicare, Medicaid, self-pay, charity care and commercial insurance products, with a firm understanding of eligibility, coverage, prior authorizations, co-insurance, deductibles, and other related issues

Knowledge of the community, its transportation system, its services for the disabled, its nursing homes, its clinics, its hospitals, and their departments such as emergency rooms, radiology facilities, etc.


Required Knowledge, Skills and Abilities:

Extensive familiarity with CentraState Medical Center programs; Critical thinking and problem solving skills; Ability to effectively utilize resources to meet patient needs; a willingness and ability to break down barriers to care for patients; Strong effective communication skills and enthusiasm for the work

About Us

CentraState Healthcare System aims to enhance the health and well-being of our communities through the compassionate delivery of quality healthcare. We are confident that you will find success within CentraState Healthcare System, which is Magnet Recognized and was designation a Great Place to Work-Certified™ company by Great Place to Work®. When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing in high-quality, patient-focused care. Join us in making incredible strides in healthcare, and making a difference in our community.


We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.


Find out why our employees love their jobs and being part of the CentraState family!


What We Offer:

  • Highly competitive compensation
  • Excellent benefits package and rewards program
  • Leading edge technology
  • Great staff-to-patient ratio’s
  • Career Development and Growth Opportunity
  • Tuition Reimbursement Program
  • Comprehensive Retirement / Savings Programs
  • Continuing Education / Onsite Training
  • A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
  • Profit Sharing Program
  • Concierge Services with Work & Family Benefits
  • Magnet recognized healthcare facility


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