CentraState Healthcare System

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Program Coordinator Psych Emergency Services

Program Coordinator Psych Emergency Services

Position Type 
Regular Full-Time
CentraState Medical Center
Posted Date 
Work Schedule 

More information about this job


Work for the Healthcare System that Brings Out the Best in You.


When you work with CentraState Healthcare System, you’re not just another employee, you’re part of a community of experts dedicated not only to helping our patients and their families, but also helping each other succeed.


Why Choose CentraState?

With ample opportunity, competitive benefits and a collaborative atmosphere, working at CentraState is not just another job, it’s a way to do what you love and to be your best you!


We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.


Find out why our employees love their jobs and being part of the CentraState family!


What We Offer:

  • Highly competitive compensation
  • Excellent benefits package and rewards program
  • Leading edge technology
  • Great staff-to-patient ratio’s
  • Career Development and Growth Opportunity
  • Tuition Reimbursement Program
  • Comprehensive Retirement / Savings Programs
  • Continuing Education / Onsite Training
  • A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
  • Profit Sharing Program
  • Concierge Services with Work & Family Benefits
  • Magnet recognized healthcare facility


CentraState's mission 

To enhance the health and well being of our communities through the compassionate delivery of quality healthcare.


Our vision 

To have an organization of caring professionals trusted as our community's healthcare system of choice for clinical excellence.


We are dedicated to service excellence for our patients, residents, families and community.


Compassion, sensitivity and integrity, for those we serve as well as those with whom we work, are essential.


We are also committed to an environment that supports continuous quality improvement and positive change.


This environment is enhanced by education that improves our individual and collective capabilities. We understand that cooperation with individuals and institutions with whom we share common goals is integral to the fulfillment of our mission.


Our Commitment to Diversity and Inclusion

CentraState Healthcare System prohibits discrimination based on arbitrary consideration of such characteristics such as race, color, religion, national origin, ancestry, gender (including pregnancy), affectual or sexual orientation, gender identity or expression, marital status, age, physical or mental disability or limitation, medical condition, genetic information, or veteran or military status, as well as any other legally protected class of persons and acts, in accordance with applicable State and Federal laws.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


E-mail Recruitment Team


Program Coordinator Psych Emergency Services


Position Summary


Facilitates culturally sensitive patient care from pre-admission to post discharge by managing, coordinating and monitoring resources to achieve optimal clinical and financial outcomes, resource utilization and quality service. Assists the Clinical Director of Mental Health Services in planning, directing and supervising the overall operation of the assigned nursing unit on a 24-hour basis. Functions as a clinical resource and educator to unit/department staff members in area of expertise. Works within the department and as a part of CentraState's management team to operationalize the patient care and service goals and objectives established by senior management. Bases clinical decisions on evidence-based practice in nursing to achieve desirable outcomes. A patient focused care model utilizing a multidisciplinary approach is used as the method to deliver patient care in the department.


Provides considerate respectful care focused upon the patients' individual needs.Affirms the patient's right to make decisions regarding his/her medical care, including the decision to discontinue treatment, to the extent permitted by law.


Appropriately analyzes health status data to determine nursing diagnosis and needs for appropriate nursing care, medical intervention or services of other clinical professionals. Identifies patient problems and formulates nursing diagnosis according to physical, psychological, spiritual/cultural and educational needs in conjunction with a multi disciplinary approach.


Attends and participates in the multi-disciplinary discharge planning meetings and identifies the need for further services following discharge.


Demonstrates critical thinking skills in the care of patients and in the coordination of care to assure the achievement of maximum outcome. Collects, documents and analyzes department volume and service data monthly for submission to the Monmouth County Systems Review Committee and quarterly for submission to the NJ Division of Mental Health and Addiction Services. Collects, documents and analyzes department quality/performance improvement data monthly. Completes and monitors Affiliation Agreements with police, other mental health, social service, residential and health systems.


Conducts monthly staff meetings that include discussion of quality issues and quality improvement strategies. Coordinates daily operations of the department consistently reflecting the departmental and organizational goals and objectives.


Ensures adequate levels of clinical and support staff supervision and delegates duties as needed. Ensures appropriate staff availability, including Hotline coverage, 24 hours per day, 365 per year.


Ensures departmental adherence to N.J.A.C. §10:37 D- Subchapter 2. Ensures departmental adherence to N.J.A.C. §10:31 Screening and Screening Outreach Standards.


Facilitates the annual NJ Department of Human Services, Division of Mental Health and Addiction Services Grant process in collaboration with the CSMC Department of Finance.


Follows up as needed for patient or family concerns or complaints. Identifies problematic aspects of services and initiates quality/performance improvement plan to address areas of concern.


Participates in the annual review of department policies and protocols as well as the development of new department policies and protocols.


Provides annual performance appraisals for Mental Health Therapists as well as providing ongoing feedback of performance of all Mental Health Therapists.


Provides oversight in coordinating and maintaining readiness for regulatory site visits and reviews including: NJ Division of Mental Health and Addiction Services; NJ Dept of Human Services: Office of Program Integrity and Accountability-Licensing; The Joint Commission; NJ Department of Health; and Monmouth County Division of Mental Health Services. Provides technical assistance to Mental Health Therapists and seeks additional technical resources as needed. Represents the department and the organization at the Monmouth County Children’s Acute Care Systems Review Committee. Represents the department and the organization at the NJ Screening Center Directors/Coordinators Meeting. Represents the department and the organization at the Monmouth County Children’s InterAgency Coordinating Council (CIACC).


Represents the department and organization at the Monmouth County Acute Care Systems Review Committee. Supervises case assignments, clinical services provided, referrals to ongoing services, communication with internal and external providers, and comprehensive documentation of clinical assessments, re-assessments, treatments, referrals, and follow-up completed by Mental health Therapists.


Appropriately analyzes mental health status data to determine psychiatric diagnosis and needs for appropriate psychiatric care, medical intervention or services of other clinical professionals. Documents results of patient assessment, diagnosis, response to psychiatric interventions and evaluation and patient progress in the Medical Record. Documents collateral information in the Medical Record.






  • Graduate of an approved Master's program in Social Work, Psychology or Mental Health-related discipline.
  • RN BSN Required.
  • 3 years of Psychiatric-Mental Healthcare experience Required.
  • 3 years min. supervisory experience in acute Behavioral Health setting Required.
  • CPR Certification Required.
  • Successful completion of the NJDMHAS-sponsored screener certification course and passage of the proficiency exam within six months of date of hire.
  • Must maintain an active NJ state license in good standing with requisite CEUs.
  • Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team. Must be fluent in working with Microsoft Office: Word, Excel, PowerPoint.

Physical Demands

Sitting Occasionally Standing/Walking Frequently Kneeling/Stooping Rarely Bending/Climbing Rarely Reaching Above Shoulder, At Waist or Below Waist Rarely Lifting/Pushing or Pulling up to 40 pounds Rarely Lifting/Pushing or Pulling over 40 pounds Occasionally Typing/Filing Occasionally